Effective Date: 26/07/23
 

At Pawfect Treats, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect when you interact with our dog treats business, how we use and protect that information, and the choices you have regarding your data. By accessing or using Pawfect Treats' services, you consent to the practices described in this Privacy Policy.
 

1. Information We Collect:

a. Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect personal information such as your name, email address, postal address, and phone number.

b. Payment Information: For orders placed on our website, we collect payment information such as credit card numbers or other billing information necessary for processing payments.

c. Order History: We retain a record of your past purchases and order preferences to provide you with a more personalized shopping experience.

d. Customer Communications: We may keep records of any communications you have with our customer support team for quality assurance and to provide better service.

e. Website Usage Information: Like many websites, we use cookies and similar tracking technologies to enhance your browsing experience and collect information about your interactions with our website.
 

2. How We Use Your Information:

a. Order Processing: We use your personal and payment information to process and fulfill your orders, update you on your order status, and deliver the purchased products.

b. Customer Support: We may use your contact information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

c. Newsletter and Marketing: With your consent, we may send you promotional emails, newsletters, and updates about our products, special offers, or upcoming events. You can opt-out of marketing communications at any time.

d. Website Improvement: We analyze aggregated data to improve our website's content, functionality, and user experience.
 

3. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with third-party service providers who assist us in operating our business, processing payments, or delivering products to you. These third-party providers are bound by confidentiality agreements and are only allowed to use your information to perform specific tasks on our behalf.

5. Links to Third-Party Websites:

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to Pawfect Treats. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children's Privacy:

Pawfect Treats' services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child under 13, please contact us, and we will take appropriate measures to remove the information promptly.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with the "Effective Date" at the top.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices concerning your personal information, please contact us at:

Pawfect Treats Email: office@pawfecttreats.au

Phone: (03) 7044 2020

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Thank you for choosing Pawfect Treats. We value your privacy and are dedicated to providing you and your furry friends with the best possible service and treats.